How to get my item warrantied?

[nasty0013]

I purchased a battery that will fit my Dyson vacuum cleaner and it has taken a poop and after reviewing the item and warranty I see that it has a 5-year warranty I contacted the seller to no avail what is my next step how do I contact eBay or go about getting my item warrantied? It is covered by a 5-year warranty that's what the listing States... but I cannot find anywhere where it states how to get it warranted??

[chevymontecarlo88]

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@nasty0013 wrote:

I purchased a battery that will fit my Dyson vacuum cleaner and it has taken a poop and after reviewing the item and warranty I see that it has a 5-year warranty I contacted the seller to no avail what is my next step how do I contact eBay or go about getting my item warrantied? It is covered by a 5-year warranty that's what the listing States... but I cannot find anywhere where it states how to get it warranted??

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You should contact Dyson directly to get that answer. Most likely they have terms listed on there site. If it was a OEM battery and sold from a Authorized Dealer, i would think you should be covered under there current warranty or accessory/part warranty which can be less. Many manufactures require a receipt and some may use the manufacture date of the item to determine the age.

Would love to know how this ends up after contacting Dyson. They have a great product and curious how they handle Ebay sales warranty issues.

-Good Luck

[klhmdg]

Warranties are only through the authorized dealer or the manufacturer.

Some items eBay offers an extra fee to buy a warranty but that is not through the seller.

Most items bought on eBay do not carry a manufactures warranty.

You should contact Dyson and ask them.

[chevymontecarlo88]

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@klhmdg wrote:

Warranties are only through the authorized dealer or the manufacturer.

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Most of the time that is true however there are some companies that will warranty there products regardless where you purchase, even if it was purchased used or new.

[fab_finds4u]

Where can I find one of those companies?

The reason they don't warranty if not purchased from an authorized distributor is because it could be a fake if it's  not purchased through their distribution system. 

[kensgiftshop]

If it was a manufacture warranty, there should have been information, either inside or on the package telling you how to register the item with the manufacture for the warranty.