Case closed but not solved
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‎12-30-2019 10:52 PM
I opened a case on items that I purchased and never received. The case was closed saying that the seller will refund me. But I did not receive the refund and the seller messaged me stating that he cannot give me the money back.
Case closed but not solved

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‎12-30-2019 11:44 PM
Case closed but not solved
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‎01-08-2020 04:43 PM
@mari8785 wrote:I opened a case on items that I purchased and never received. The case was closed saying that the seller will refund me. But I did not receive the refund and the seller messaged me stating that he cannot give me the money back.
Did the seller advise you to close the case for a refund? Bad move. Or if the seller provided tracking to indicate your items were delivered to your residence? If so, you get no refund.
