Seller won’t refund

[jjrussell12]

I bought a high end tour issued golf club and after I received it it was obvious that the finish was not authentic. The seller is not being civil and won’t accept my return. Hopefully eBay will help me once the 3 days has passed after I opened my return request. 

Question: what are my risks? The seller is from Norway and it took 3 weeks to get the item. If eBay does allow

my return, how am I guaranteed to get my momey back? Can the seller flake since he is out of country. How does eBay pick a side on a authenticity claim? Can they contact the manufacturer?

[tholo5111]

eBay always sides with the buyer. You may have to call them after you ask them to step in. This is because the seller is overseas and can't easily issue a return label

[lintbrush*]

eBay will allow your return regardless.

The seller is responsible for return shipping.  If it's a domestic transaction, they can easily provide a shipping label through the eBay platform.  

As this is an international one, they are supposed to send you the funds, up front, for return shipping.  It needs to be a unique transaction an not a partial refund from the original one.

If you pay for return shipping on your own, eBay cannot force the seller to reimburse you after the fact.