04-13-2023 12:59 AM
I just noticed that our little cheat to see our icons on our purchase history page (through the summary page) is now missing as well.
So bummed...
How are we supposed to know whether we got feedback or not?
I'm just trying to get to my green star 😂
It was on the summary page yesterday...
🥺
So sad
04-13-2023 03:27 AM
The icons were only added a few years ago, so when you joined in 2004 there were no icons telling you that a seller left you feedback, what did you do back then and for many years after.... If you were like me you checked your feedback profile, it only takes one click to do that.
04-13-2023 04:10 AM
I want to say that when I started my selling account in 2013 those icons were already around.
04-13-2023 05:16 AM
Just another purported ebay user experience improvement
04-13-2023 05:58 AM - edited 04-13-2023 06:00 AM
@hurryagain wrote:
...
How are we supposed to know whether we got feedback or not?
..
Go to your feedback profile page, and as long as you are logged in, it will show you in a banner near the top, what items are waiting for you to leave feedback for. Then, you can check what feedback you have received recently in the feedback list below, and choose which ones you want to leave feedback for.
https://feedback.ebay.com/fdbk/feedback_profile/hurryagain?
Disclaimer: I don't like this change either.
But, I suspect that it was done deliberately in order to reduce the emphasis on feedback-received for buyers. Most sites don't show feedback-received for buyers at all. eBay may be moving in that direction.
04-13-2023 08:42 AM
Yes, of course we could toggle back and forth between our feedback profile page and our purchase history page but it is most illogical.
As you say, it HAS to be that eBay is trying to move away from feedback given/received because this new setup makes the whole thing stupid.
04-13-2023 09:44 AM
I have also noticed that, for purchases, the tracking number (if provided) used to appear directly on your Summary or Purchases page. No longer, now you must drill down through Order Details to find it. I like to see where my purchases are in the process, and this doesn't help.
04-13-2023 09:59 AM - edited 04-13-2023 10:00 AM
You can't see your tracking number on your purchase history page? I can see mine. You must be using either the eBay app or your browser on your phone.
If you are using your phone like I am, what I did was use the desktop feature (I don't use the eBay app). I use Firefox on my phone and they have a desktop feature and the tracking numbers do appear on the desktop version. 🙂
... never liked the phone format...
Knowing ebay, they will probably do the same thing to the desktop site as well.
Unbelievable.
04-13-2023 11:34 AM - edited 04-13-2023 11:36 AM
Actually, I don't like or use the app and always do my ebaying on my desktop. Maybe I was 'selected' for a test rollout. "No sir, I don't like it!"
eta: Just went back and checked; yep, the tracking number is still buried in order details, not front and center any more.
04-13-2023 11:38 AM
It got removed from the Summary page (which is my home/landing page), but is still under Purchases. why, I know not 😛
04-13-2023 01:34 PM
That's is same for me... not on the summary page anymore but still on the purchase history page (for now)
So stupid. High volume buyers are going to have a great time with this... makes the purchase history pages only half as useful as it once was 🙄
04-13-2023 02:39 PM
You can't see your tracking number on your purchase history page?
The Purchase History page has been going through multiple revisions; I am reasonably certain that at least one version did not display any tracking info without having to use the Order Details link.
At the moment I do see tracking links (but not graphical delivery indicators) on the Purchase History page, but not on the Summary page.
It is also possible that eBay is rolling out changes to different users at different times, or testing new features on a subset of users.
04-13-2023 02:49 PM
Another example of the morons that don't use the site deciding what will work best. So much for checking on feedback for a seller or buyer as well as checking quickly if an item has shipped or is being delivered and when. Getting real close to saying goodbye to EBay. EBay's stupidity is going to drive sellers and buyers away.
04-17-2023 04:08 PM
Totally agree, every time they make these stupid changes it's a step backwards! Very frustrating.
Go ahead eBay, keep making it harder to shop here. You're not the only option.
04-18-2023 08:30 AM
< it HAS to be that eBay is trying to move away from feedback >
Not necessarily. Don't assume that any change made to eBay was made deliberately. It shouldn't come as a surprise when revisions to a code as complex as eBay's result in unintended consequences.