11-05-2020 06:15 AM
What should I do? I purchased a mannequin on Sept 16 with a crazy expected delivery date (Dec 22)..I thought it was a mistake but I purchased it anyway. I shouldn't have.
According to Yanwen tracking, my purchase has been sitting outbound since last scan on sept 25. I have since contacted the seller..last communication was on Oct 9, "Delivery is slow with in these days Please wait this is a not only affect to United states."
So should I just wait? I paid through paypal.
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11-05-2020 08:03 AM
Your protected. You will have to wait a day past the delivery date to file an item not received case. So on Dec 23, go to the resolution center if it's not arrived yet and file the case. Link at bottom of page. The joys of buying from China.
11-05-2020 08:02 AM
You saw the estimated delivery date, thought it was a mistake, but went ahead and made the purchase anyway?
There is nothing at all that you can do until the last estimated delivery date has passed, so that would be December 23rd.
Should you just wait? Yes -- you do not have any choice.
11-05-2020 08:03 AM
Your protected. You will have to wait a day past the delivery date to file an item not received case. So on Dec 23, go to the resolution center if it's not arrived yet and file the case. Link at bottom of page. The joys of buying from China.
11-05-2020 08:19 AM
Yes, I did. I already admitted I shouldn't have.
If I don't have any choice, then I will wait. Thanks for your input.
11-05-2020 08:22 AM
Thank you, I was hoping i had some kind of recourse just in case. Yes, I know I shouldn't have made the purchase if the terms said dec 22 expected delivery date for a purchase made sept 16. I know, I was dumb..I get it. I just don't want to be left without recourse after so much time has passed and I don't get my purchase.
11-05-2020 08:26 AM
Sorry but you can't say it did not come until you allow time for it. Even if it's a LOT of it. Your protected, just make a note to file that case.
11-05-2020 08:30 AM
I made a note of it to file the case if it comes to that, thank you.
11-05-2020 09:26 AM
OK, now you need to stop beating yourself up over this. That's probably a mistake you'll never make again.
Why do you think you would "be left without recourse"?
11-06-2020 03:19 AM
Well, since I paid with Paypal, and the deadline to file with them is fast approaching, I thought that I would have been sol.
I sure won't make this mistake again, and I surely appreciate the help that I've received from the community members!
On a positive note, I've been communicating with the seller, and here is our most recent exchange. I might get my money back after all. Cropped out the seller's name to protect privacy.
11-06-2020 10:41 AM
The last estimated delivery date, per your message, was December 22nd.
So you have been "communicating with the seller" and you might get your money back?
So the seller is voluntarily refunding you although there is still more than a month left before the estimated delivery date?
11-07-2020 04:01 AM
looks like it.
I have since learned that as a buyer to pay attention to estimated delivery dates, take them seriously, and not buy if I don't agree to it.
Hopefully this seller learned something too: don't use the slowest shipping method on earth for package handling. Increases customer dissatisfaction.