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Accepted Solutions
"This problem began suddenly about Aug 25... Then I suddenly began to encounter problems with bidding on "automatic payment" auction items (with credit card). The error message I receive is "Bid Failed. Please change payment method or add a new account... A few additional bids get thru when I switch credit card payment accounts - but only one or two and sometimes none at all".
If you had not bid on any auctions for a week or so prior to receiving the "Bid Failed" message, you could be receiving it if you use an American Express credit card. eBay and Adyen, their payment processor, stopped accepting AmEx card payments on August 17th.
Since you have bought/ bid on certain sellers auctions before and they allowed you to wait until you were finished bidding, before paying, it is doubtful you have any limits on your account, unless your buying habits suddenly changed. For example: The average price of items you've bought in the past was under $50. Then you started bidding on items that were $250 or more.
A change in your buying habits could trigger ebay to place a temporary limit on your account. Their CS reps may not know about the account limits being changed by ebay, because it is not brought up in their play book.
As for the auto payment problem, It has been an issue for both buyers and sellers since it was foisted on them back in 2023. eBay added auto payments to Auctions and Best Offers without notifying sellers, by adding 2 new Buyer Requirements to seller's other ones and opted them into it.
Then earlier this year, they removed auto pay from auctions, for about 6 months, then reinstated it again opting seller's back into it. They even changed the name from Buyer Payment Rules to Buyer Rules. screen shot below.
(2) Eliminate the "automatic payment" feature on these sellers (or explain how they can do it themselves) and return to the standard 'shopping cart/invoice' method. These problems relate only to auction bidding not "buy it now" or "make offer" situations. Await your reply".
In order to have your sellers to remove the requirement, they would have to uncheck the payment requirements for all auctions. By going to their account's Buyer Management page and unchecking the requirement for all auctions and/or Offers.
I do not know if it will work, but you might ask one to place you on their requirement exemption list, then try to bid on an auction and see if the Auto payment notice pops up when you try to bid.
"This problem began suddenly about Aug 25... Then I suddenly began to encounter problems with bidding on "automatic payment" auction items (with credit card). The error message I receive is "Bid Failed. Please change payment method or add a new account... A few additional bids get thru when I switch credit card payment accounts - but only one or two and sometimes none at all".
If you had not bid on any auctions for a week or so prior to receiving the "Bid Failed" message, you could be receiving it if you use an American Express credit card. eBay and Adyen, their payment processor, stopped accepting AmEx card payments on August 17th.
Since you have bought/ bid on certain sellers auctions before and they allowed you to wait until you were finished bidding, before paying, it is doubtful you have any limits on your account, unless your buying habits suddenly changed. For example: The average price of items you've bought in the past was under $50. Then you started bidding on items that were $250 or more.
A change in your buying habits could trigger ebay to place a temporary limit on your account. Their CS reps may not know about the account limits being changed by ebay, because it is not brought up in their play book.
As for the auto payment problem, It has been an issue for both buyers and sellers since it was foisted on them back in 2023. eBay added auto payments to Auctions and Best Offers without notifying sellers, by adding 2 new Buyer Requirements to seller's other ones and opted them into it.
Then earlier this year, they removed auto pay from auctions, for about 6 months, then reinstated it again opting seller's back into it. They even changed the name from Buyer Payment Rules to Buyer Rules. screen shot below.
(2) Eliminate the "automatic payment" feature on these sellers (or explain how they can do it themselves) and return to the standard 'shopping cart/invoice' method. These problems relate only to auction bidding not "buy it now" or "make offer" situations. Await your reply".
In order to have your sellers to remove the requirement, they would have to uncheck the payment requirements for all auctions. By going to their account's Buyer Management page and unchecking the requirement for all auctions and/or Offers.
I do not know if it will work, but you might ask one to place you on their requirement exemption list, then try to bid on an auction and see if the Auto payment notice pops up when you try to bid.
