Computer display defective, what are my options?

[gnarlodious]

Thank you for any advice. I bought an LG computer display for $700 and 4 months later it has started having display defects. It is a common defect with this particular model that appears after some use, as I discovered from an internet search. LG customer service states that the display is not covered by its 1 year warrantee because I didn't buy it from an authorized retailer. This apparently means that eBay is being used to dump defective LG products on unsuspecting consumers.

I paid with a debit card, so no chargebacks. What are my options to recoup my loss? Is there an eBay process to improve my leverage against the seller?

[kensgiftshop]

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@gnarlodious wrote:

Is there an eBay process to improve my leverage against the seller?

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No, the MBG is only good for 30 days and it's to make sure you receive the item in the condition the seller stated in the listing, it's not a warranty.

[simba6]

There are no warranties on most items sold on eBay.  Same it true for any flea-market. Buyers must understand the risk when purchasing in such venues.  Such purchases are considered second hand and any warranty would often not transfer.  Sorry I don't have better news

[lamber9347]

As a seller yourself you must be aware that this platform offers a 30 day MBG only. There is no way, using this platform, for a buyer to return an item they used for four months. Best of luck to you....

[gnarlodious]

Okay I get it, I'll just take my loss and never buy a major appliance from eBay again.

[kathiec]

There are no options to recoup your loss. You have no leverage against the seller (and your assumption that the seller knew the product was defective is a *huge* stretch). It's incumbent on every buyer to research their purchases and to know that the vast majority of warranties only apply if the item was purchased from an authorized dealer. I'm sorry this happened to you, but sometimes bad stuff happens that we can't pin on someone else.