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Account banned for no reason and cant even use it to post on community

2 weeks ago i made an ebay account, didnt sell/buy anything on it and just received an email saying i am permanently banned due to "activity that we believe has put the eBay community at risk. " . All of the activities i had on that account were changing my username this morning and messaging a seller to ask if they ship to Europe , and i accidentally messaged him twice as i didnt realize i dont see my messages in the inbox and need to click on the sent tab. I sent an email to customer service right away and not even an hour later i got an  email from eBay Customer Service nl that was totally not a generic automated mail , that told me "we do not make decisions like this lightly, so we have spent some time reviewing your case... Your account has been suspended because the pattern of activities we have witnessed presents a risk to our eBay community....This suspension is permanent. You will not be able to participate in any buying or selling activities on eBay. In addition, any other accounts you own, or that are associated with this account, will also be suspended. While we know this is not the response you wished to receive, there is no further opportunity to appeal on this decision." So im guessing changing my username and asking a seller if they ship to europe is such an evil pattern of activities that resulted in me permanently being banned on the account and also making me unable to even post on the community , giving me "Third Party Authorization Error" ,Error code: : 2024-04-15 07:38:26 : signin.ebay.com when i try to do it from the main account.

Made this new account that dunno when it will get banned just so i could post this here as i still dont understand exactly what made me receive the ban on my main account .

Message 1 of 18
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17 REPLIES 17

Account banned for no reason and cant even use it to post on community

Nope, normal buyer account with my name address email and phone number. No bank or ssn .

Message 16 of 18
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Account banned for no reason and cant even use it to post on community

And the people on social media pretty much told me they cant help regarding suspension though social media and told me to contact the support team again, despite showing them the emails that i already had from them that contained no real information and just generic business talk. So pretty much i am banned for ever from buying things on ebay because i used the dorm wifi...

Message 17 of 18
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Account banned for no reason and cant even use it to post on community

Ya, sorry.

They don't if it's a different person or the same person that was banned just opening a new account trying to get around being suspended, so they just ban everyone.

Have a great day
Message 18 of 18
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