Buying

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Seller shipped my package to wrong address with the wrong name and wants me to close case for refund

The Seller sent my package to the wrong address with the wrong name. I opened an "item not received" case and now the seller is telling me they can't refund me until I close the case. Do I have to close the case before they can refund me? Seems like ...

"This store has no inventory available in your location"

I can not even view my own store from the app... It just says there is no inventory available. This is also happening to other sellers and on eBay down detector you can see that hundreds of people are saying their sales have been horrible. Some peopl...

Activity on your account isn’t following policy: Abusive buyer policy

Ebay really pi##ed me off when they sent me an email saying I am an abusive buyer. I have 11 refunds this year true but it's from dealing with those mangy paydirt sellers.They either send something that has been doctored(use pyrite,gold glitter etc.)...

Seems a bit large for SpeedPak shipping?

Seller says free shipping, Yea right. 317027441663

buying

What happens if a buyer falsely claims an item is not as described — does eBay always side with the buyer?

Buyers should be notified BEFORE an item is cancelled

Problem: It's too difficult to know when an order is going to be cancelled, or has been cancelled. Especially when purchasing multiple lots from a seller that close at different times and dates. Solution: In the cart where it says, "you have committe...

Ebay distort the feeback from buyers by removing negative feedback

I bought a part on Ebay, from Germany, that arrived with total damages.I contacted the seller, who first told me that I had to report it within one day, but still try to solve my case with the delivery company. After when they come back to me, they t...

ebay now sending codes to your phone to bid on an item

I tried to bid today and was unable to because ebay has a new security "enhancement" where they will send a code to your phone before you can place a bid. This is problematic for TWO reasons. 1) No more last minute bids in the final seconds if there ...

Selling

What types of evidence can sellers submit to eBay to support their case in a dispute? Are there particular formats or documentation that are most effective in these situations?

EBay is a brazen, deceitful platform that doesn't fix its own mistakes

Here's the English translation of your text:EBay is a brazen, deceitful platform that doesn't fix its own mistakes and leaves consumers to fend for themselves. On the product listing page, there were two options:"Make an offer"and "protection plan fr...

Lock Filter Option not available on Browser

I cant seem to find the lock filter option anywhere on my screen while on my pc. On my phone I have the possibility to lock some filters so I can search for other keywords with the same filters in place. I need help how can I activate that function o...

Why did I have to verify my account right before bidding? No time to do that.

Why did I have to verify my account right before bidding? No time to do that. I have been a member since 1999! No way to bid with 14 secs. left. My phone was not near me and it would have taken too long. Glad I don't bid much these days manually (I a...

I need help what to do

Recently, I have purchased Ryze Mushroom Coffee. I don't know that the seller from Hong Kong. I let it go because I trust Ebay. The seller emailed and informed me that my order has shipped out, but there is no tracking # is given to me from the selle...

being sold damaged goods

I saw this NASCAR diecast I like normally they're $40 or more this one was $27.24 Will I asked him if you would take 20 I never got a reply back and then I noticed money came out of my bank account he accepted it and didn't tell me and I was going to...

Has my item actually shipped?

I placed an order and it is coming by FedEx.The current status says "Shipment information sent to FedEx"The seller said it is already out of their hands and FedEx has it, it's been almost 24 hours and that status never changed.So does FedEx really ha...