using rewards points

[kathy2379]

when i click on my ebay account to use rewards points, it doesnt work.  it does NOT show Synchrony bank anywhere. what am i doing wrong  ? Ive got plenty of points.

[wooden_flower]

I don't have the eBay card, but the description says the rewards are turned into cash credits on your account - not rewards to use on new purchases.

"You’ll receive rewards each time you use your eBay Mastercard card to pay for items on eBay, as well as groceries, gas, and more. For every 1,500 points you earn, you’ll receive $10 credit on your billing statement."

https://www.ebay.com/help/account/ebay-mastercard/ebay-mastercard?id=4995&st=12&pos=1&query=eBay%20M...