cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

unable to add tracking #

As a seller, I marked shipped but the usual link is missing to add the tracking number..  what happened to this?

Message 1 of 4
latest reply
1 BEST ANSWER

Accepted Solutions

unable to add tracking #

@chinchin814 

  1. On the Seller Hub Orders page, go to Paid and shipped  and find your order.
  2. Select the order by checking the box next to it.
  3. Select the Dispatch dropdown menu and then Add tracking number.
  4. Add, edit or delete the tracking number and the carrier, then select Save.
lady_madonna
Volunteer Ebay Community Mentor

View Best Answer in original post

Message 2 of 4
latest reply
3 REPLIES 3

unable to add tracking #

@chinchin814 

  1. On the Seller Hub Orders page, go to Paid and shipped  and find your order.
  2. Select the order by checking the box next to it.
  3. Select the Dispatch dropdown menu and then Add tracking number.
  4. Add, edit or delete the tracking number and the carrier, then select Save.
lady_madonna
Volunteer Ebay Community Mentor

Message 2 of 4
latest reply

unable to add tracking #

Thanks L M.  I used to be able to add it from a drop down menu from the regular selling page but it seems thats no longer an option.  Thanks again!

Message 3 of 4
latest reply

unable to add tracking #

@chinchin814 

You're welcome!

lady_madonna
Volunteer Ebay Community Mentor

Message 4 of 4
latest reply