tracking number is not updated on ebay page

[cjoyax67]

i already shipped the package to the buyer  via LBC EXPRESS.. but the ebay selling page is not updated on the tracking of the item. i tracked it on Lbc page and it is already delivered, but on ebay page. still not on transit.. what will i do.so that the money will not hold for a long time.?

[mam98031]

Is that carrier an approved Ebay carrier?  If they aren't, Ebay has no ability to get the information from that company.

[cjoyax67]

i dont know if it approved by ebay. but when i put them on tracking number, it is in the courrier choices . but i still can get the payment on the holding date? the buyer already received the items.

[mam98031]

Ebay has had a rule for many years that pertains to New Seller and sellers that have been away from selling for 90+ days. The following is the policy that outlines why you money is likely on hold.

https://export.ebay.com/en/fees-and-payments/payments/payment-holds/

https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&&...