cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

the amount was debited from my account without having made any purchases

 
Message 1 of 2
latest reply
1 REPLY 1

the amount was debited from my account without having made any purchases

@wellco-4 

 

Maybe you need help for a hacked account.

 

https://www.ebay.com/help/account/protecting-account/get-help-hacked-account?id=4196

Scroll to the bottom of the help page.

Click on "Contact us"

Add ‘agent' in the chat box that popped up.

Answer questions if showing up.

Find the agent, maybe under "More actions".

Make a choice for a chat or a call to you.
(I'm not sure if eBay will call you.)

 

Before you change your password, check if your personal info is still all right.

Here: https://accountsettings.ebay.com/uas

Message 2 of 2
latest reply