cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

telephone number

what is a good phone number for customer support?

Message 1 of 2
latest reply
1 REPLY 1

telephone number

As ebay reports here, you can no longer directly phone customer support.

https://www.ebay.com/help/account/contact-ebay/contact-ebay?id=4379

But, if you have a North American phone number, you can select the option to have eBay call you.

(If you don't have a +1 phone number, then use the human chat option instead.)

  1. On the eBay Help page, type a few words about the problem.
  2. Find a topic that is somewhat related to your issue.
  3. Scroll down to the bottom of that page.
  4. You my see the "Have us call you" option.
  5. If not, click the automated chat option.
  6. When automated chat opens, scroll down to the bottom and look for "Contact an Agent".
  7. If you don't see it, then click "See More" until you do see the "Contact an Agent" option.
  8. Click the agent option, and choose the "Have us call you" option.
  9. Be sure that you do not have "call blocking" turned on if you have a cell phone or computer phone.

eBay Help - Robochat Call button.

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 2 of 2
latest reply