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store logo image not updating completely

replaced the store logo image but the old image is still appearing while hovering the mouse over the area at top left of screen with Hi Name! In fact the old store logo is appearing at the top of this page.

 

Okay I cannot find a link or way to edit my eBay "profile" image after creating a store. Is the eBay profile image public anywhere?

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store logo image not updating completely

Okay FOUND IT!!!!😁

 

On the Application there is a edit profile link(button) then a profile picture with a pencil to choose:

Choose existing photo

Remove Current Photo

Take Photo

 

Thank you and have a great day.

View Best Answer in original post

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store logo image not updating completely

Try signing out of your eBay account and your community page completely and then signing back in. That may allow previous changes to propagate fully.

 

If you are having problems changing your account profile image since subscribing to a store, there are some step by step details here:

 

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Can-t-change-profile-picture/m-p/33270268...

 

There is an added step for users with a store to get to the correct page to update the profile.

Message 2 of 3
latest reply

store logo image not updating completely

Okay FOUND IT!!!!😁

 

On the Application there is a edit profile link(button) then a profile picture with a pencil to choose:

Choose existing photo

Remove Current Photo

Take Photo

 

Thank you and have a great day.

Message 3 of 3
latest reply