cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

someone changed my shipping address

even though i was notified that item was shipped and had been delivered it was not my address now i can't get anyone to talk to me only get computer answers any one have a phone number for ebay

Message 1 of 2
latest reply
1 REPLY 1

someone changed my shipping address

If tracking shows it was delivered to your address, but wasn't, call or visit the carrier with the tracking number and insist they track down where the package was actually left, which they can do with scans and GPS.


If delivered to a wrong address they will try to retrieve it. Also watch the tracking for a scan it got turned in or returned to the seller. If the address on the label is not yours, then you need documentation from the carrier to that effect to show ebay when you appeal the case.


If it shows it was delivered to your address and is now stolen or missing, it is a matter for a local police report and your insurance company. Neither ebay or the seller can help further.

Message 2 of 2
latest reply