sending a link to remove feedback

[meit.us2015]

My buyer wants to remove a feedback. How can they do it?

[gosimus · Accepted solution]

@meit.us2015 

< My buyer wants to remove a feedback. How can they do it? >     

The buyer can't remove a feedback, but if the feedback is negative or neutral, and has been posted for less than thirty days, the buyer can revise it.  You have to send the buyer a Feedback Revision Request.  There should be a link on your feedback page, but if not, you can find a link at the page linked below.  Scroll down past the "Reply" link to the "Request" link:  https://www.ebay.com/help/selling/leaving-feedback-buyers/replying-feedback-received-item-sold?id=41...  

Always make sure the buyer is agreeable before you send a Request.  You get only five a year, and you don't want to waste one on somebody who's going to ignore/refuse it.   

edited to add ~  I took a look at your feedback page, and it shows 17 revised feedback.  Evidently, you already knew how to request a revision.  So, why did you post this question?  I don't mind answering anyway, because typically I write my answers for anyone who chances across them, and occasionally third parties are helped.     

[mr_lincoln]

Hi @meit.us2015 

In addition to the information that @gosimus provided Buyers have 10 days to complete the Feedback revision form.