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send buyer a return label after refund issued

how to send an unhappy buyer a return label after a refund has been issued

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send buyer a return label after refund issued

Once the buyer files a returns request, you have 2 options.  You can accept the return, in which case ebay will send the buyer a return shipping label, OR you can refund the buyer, in which case a full refund is issued to the buyer and a return label is not issued.  If you want the item back after issuing the refund, you will need to use the CONTACT BUYER and see is s/he is willing to return the item.  Since ebay can no longer issue a return label, I suggest using Pirateship.com to send the buyer a return shipping label.

disneyshopper
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send buyer a return label after refund issued

Once the buyer files a returns request, you have 2 options.  You can accept the return, in which case ebay will send the buyer a return shipping label, OR you can refund the buyer, in which case a full refund is issued to the buyer and a return label is not issued.  If you want the item back after issuing the refund, you will need to use the CONTACT BUYER and see is s/he is willing to return the item.  Since ebay can no longer issue a return label, I suggest using Pirateship.com to send the buyer a return shipping label.

disneyshopper
Volunteer Community Member

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