10-25-2021 01:53 PM
hi all,
thanks for all yr help always.
I am almost positive I didn't list this item w free shipping, although the buyer is saying that it was.
they are saying I "charged them shipping". doesn't Ebay just calculate whatever was on the listing and charge the buyer accordingly?
when I go to look back over the listing it looks I had listed a shipping charge.
the item was listed as an auction.
if it's an issue/mistake on my end I'll certainly refund the buyer the shipping charge.
just scratching my head.
thanks !
if it helps:
order #
09-07778-78750
10-25-2021 01:58 PM
None of the items you sold 8n September or October show free shipping.
I suspect that your buyer was looking at your listing through the app on a mobile phone. There’s an old eBay glitch that’s been around for years where listings will show up as free shipping when viewed that way, even though they really do have a shipping price.
10-25-2021 02:03 PM
thank you so much. gah what a pain.
cheers you rule.
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.