12-21-2023 02:07 PM
I've encountered a seller who is continually ending their listings every day and re-listing, so their existing items appear as "new" listings every day. This seller is jamming up the search results and saved-search emails with their bogus "new" listings because every day their same items are always on page 1 of the search results. It is becoming rather annoying, and I've tried reporting the listings, but the AI assistant never finds anything wrong.
Is it really OK for a seller to be doing this practice? It essentially renders search features for new items to be useless. It renders my daily emails useless because it's always filled up with this seller's old (but fake "new") listings. I'm not sure what to do next, as this seller is obviously manipulating their listings in a manner that spams search results. Are there any humans remaining at eBay that care to comment on this seller's spammy practices?
12-21-2023 03:43 PM
First, you might report the seller for search manipulation here:
https://www.ebay.com/help/action?topicId=4850
Nothing may come of it, but at least there will be a report.
Next, you can modify your saved searches to exclude this seller. Use the "Advanced" link to the right of the search button and locate the "include/exclude" seller near the bottom of the advanced page. When you launch that saved search, you can change the search parameters and the excluded seller will still be excluded.
12-21-2023 05:39 PM - edited 12-21-2023 05:40 PM
Thank you for pointing to the advanced search, as I had been looking for a way to exclude the seller. I have reported the listings several times, but the ebay AI which processes the reports doesn't believe anything is wrong. I'm guessing it isn't actually against ebay policy to close and relist your items every 24 hours? Seems spammy.
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