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seller item lost by USPS

I refunded a buyer because it has been a month and the item still shows in transit on the USPS tracking. 

it was a $350 item what are my options and steps to make myself whole, as IMK.jpg know do not have the item or the money. 

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seller item lost by USPS

If you paid for insurance (priority includes insurance as well as Fed Ex and UPS), go to the carrier's website and file an insurance claim for a lost package.  USPS doesn't consider an item lost unless 3 weeks have past.  Not sure about Fed Ex or UPS.

disneyshopper
Volunteer Community Member

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