03-14-2023 06:39 PM
I refunded a buyer because it has been a month and the item still shows in transit on the USPS tracking.
it was a $350 item what are my options and steps to make myself whole, as I know do not have the item or the money.
03-14-2023 07:14 PM
If you paid for insurance (priority includes insurance as well as Fed Ex and UPS), go to the carrier's website and file an insurance claim for a lost package. USPS doesn't consider an item lost unless 3 weeks have past. Not sure about Fed Ex or UPS.
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