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searching purchases

Why cant I search my purchases any longer?

Message 1 of 6
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searching purchases

What happens when you search your purchases?

 

Edited to add: I see that searching no longer seems to work on the Purchase History page.

 

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velvet@ebay  -- Searching on the Purchase History page no longer appears to be working when using a browser or the eBay app. No results are returned for any search.

 

The problem seems to occur on other sites such as ebay.ca and ebay.co.uk as well.

 

 

Message 2 of 6
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searching purchases


@eburtonlab wrote:

What happens when you search your purchases?

 

Edited to add: I see that searching no longer seems to work on the Purchase History page.

 

-=-=-=-=-=-=-

 

velvet@ebay  -- Searching on the Purchase History page no longer appears to be working when using a browser or the eBay app. No results are returned for any search.

 

The problem seems to occur on other sites such as ebay.ca and ebay.co.uk as well.

 

 


Thanks for the tag @eburtonlab! I found an open ticket for this issue and have added it to our tech post here.

 

If @kaseyville visits that post they can get the info Customer Support will need to add them to the ticket. 

Velvet,
eBay
Message 3 of 6
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searching purchases

Searching Purchase History by item title seems to be working for me once again using a browser or the eBay app.

 

 

Message 4 of 6
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searching purchases

I've never tried using the SEARCH option in my Purchase history, but it worked for me, using 2 different searches.

disneyshopper
Volunteer Community Member

Message 5 of 6
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searching purchases

Seems to be working once again today after not working at all yesterday.

 

The loss of that search feature was particularly troublesome as some individual transactions from December through February apparently may not appear when viewing the entire year for some users, and those transactions then can only be seen when performing a search by item title of the purchase history page.

Message 6 of 6
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