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revise listing will not revise accept returns

when I try to revise my listing to accept returns and save it, it does not change it...and I cant get a human in customer service 

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revise listing will not revise accept returns

@adorelur   You can not revise a listing that has bids, open offers, or less than 12 hours on an auction.

 

If none of those apply then try using bulk edit on a computer.  Select at least 2 items.  Once you are in bulk edit you just want to put a checkmark next to the item(s) you want to change your return policy on.  

 

How to use bulk edit:

1. Go to this active listings page : https://www.ebay.com/sh/lst/active
2. Put a checkmark next to at least 2 items.  
3. Select edit from the top of the list
4. Select the items you wish to edit
5. Select edit fields on the upper left> return policy> edit and submit

Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003

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Message 2 of 2
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1 REPLY 1

revise listing will not revise accept returns

@adorelur   You can not revise a listing that has bids, open offers, or less than 12 hours on an auction.

 

If none of those apply then try using bulk edit on a computer.  Select at least 2 items.  Once you are in bulk edit you just want to put a checkmark next to the item(s) you want to change your return policy on.  

 

How to use bulk edit:

1. Go to this active listings page : https://www.ebay.com/sh/lst/active
2. Put a checkmark next to at least 2 items.  
3. Select edit from the top of the list
4. Select the items you wish to edit
5. Select edit fields on the upper left> return policy> edit and submit

Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003

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