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returns as a guest

I ordered an item as a guest and need to return it. I initiated the return and received an email to print the return label. I can't print the label since I ordered as a guest. How can I get this table printed?

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returns as a guest

Hi @bamwa.us.2jhu8k1py 

 

If you were successful in opening a Guest Order Return Request (and you received an email to print the return label), all you need to do is to contact eBay and ask them to  >Resend< the label.

 

Here's more information about how to contact eBay:

 

Contacting eBay Customer Service has changed. Click on the: Contact eBay link to learn more about the changes.


You can use the eBay Customer Service Chat Option available through the eBay Automated Assistant (see screenshot below). To begin, click on the eBay Help & Contact link at the top or bottom of the page. Scroll to the bottom of the page and click the Contact Us box. 

Be sure to filter through the categories/help articles until the Chat with our automated assistant link is available or the actual chat box becomes available. Type 
Agent into the box and press Send. The assistant will let you know if Customer Service Reps are available right now. You can try again later if they are unavailable. If the estimated wait time it too long, you can try using the "Have us call you" option:

0251B452-71F5-436F-BDF2-7215217D548A.jpeg


Do you use Facebook or Twitter? If so, you can contact an eBay Customer Service Rep using either option:

www.facebook.com/ebay  

www.twitter.com/ebay

jtzvwbug
Volunteer Responder | USA Community

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1 REPLY 1

returns as a guest

Hi @bamwa.us.2jhu8k1py 

 

If you were successful in opening a Guest Order Return Request (and you received an email to print the return label), all you need to do is to contact eBay and ask them to  >Resend< the label.

 

Here's more information about how to contact eBay:

 

Contacting eBay Customer Service has changed. Click on the: Contact eBay link to learn more about the changes.


You can use the eBay Customer Service Chat Option available through the eBay Automated Assistant (see screenshot below). To begin, click on the eBay Help & Contact link at the top or bottom of the page. Scroll to the bottom of the page and click the Contact Us box. 

Be sure to filter through the categories/help articles until the Chat with our automated assistant link is available or the actual chat box becomes available. Type 
Agent into the box and press Send. The assistant will let you know if Customer Service Reps are available right now. You can try again later if they are unavailable. If the estimated wait time it too long, you can try using the "Have us call you" option:

0251B452-71F5-436F-BDF2-7215217D548A.jpeg


Do you use Facebook or Twitter? If so, you can contact an eBay Customer Service Rep using either option:

www.facebook.com/ebay  

www.twitter.com/ebay

jtzvwbug
Volunteer Responder | USA Community

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