06-10-2025 05:19 PM
If I buy an item from a seller who doesn't accept returns, and the item turns out to be a counterfeit upon arrival, does ebay return my money under 'Get your money back if your item doesn't arrive or isn't as described in the listing' policy?
06-10-2025 05:22 PM
Open a Return Request for an ITEM NOT AS DESCRIBED, counterfeit. This overrides no-returns. Seller will pay for the return, if he wants it back, and/or refund. If no response by the fourth day, go back and ask ebay to step in. Do not close or let the case expire without doing this, if not resolved.
06-10-2025 05:24 PM
Ebays Money back guarantee overrides anything the seller may say!
If you are unsure of the seller maybe try finding a more stable seller.
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