return label

[doriea1122]

my buyer has requested to return the dishes because the description didn't match. It went from PA to CA and cost me $19. Ebay wants to charge me $31.50 for a return label. almost as much as the items. What are my options

[comics-scifi-collectibles]

@doriea1122   You can provide your own shipping label and upload it into the request>

Provide your own pre-paid label

If you’d rather the buyer use your preferred shipping carrier for return shipping, or if an eBay label isn’t available, you can provide your own return label.

When using your own carrier, make sure to upload the label and tracking details to the buyer’s return request. For items that have a total cost of $750 or more, signature confirmation is required. 

Here’s how to send your own label from the View return details section:

1. Select Upload a shipping label and then the upload image icon.
2. Choose the label you want to send to your buyer.
3. Select your carrier and enter the tracking number.