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request call back

What to do to get a live agent. The automated system is only offering the option to email an agent. 

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request call back

@redalert89 

 

You may be better off asking your question here to get suggestions from experienced users.

 

To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.

 

What options you see may depend on your particular issue and how busy that department is at the moment.

 

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

 

If nothing else works, try this link:

 

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

 

If you are unable to get a call back, that may be for several reasons; a location outside of North America, VOIP phone, and call blockers (personal or that of a service provider) are often issues.

 

Try contacting eBay via social media:


https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

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Message 2 of 4
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3 REPLIES 3

request call back

@redalert89 

 

You may be better off asking your question here to get suggestions from experienced users.

 

To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.

 

What options you see may depend on your particular issue and how busy that department is at the moment.

 

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

 

If nothing else works, try this link:

 

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

 

If you are unable to get a call back, that may be for several reasons; a location outside of North America, VOIP phone, and call blockers (personal or that of a service provider) are often issues.

 

Try contacting eBay via social media:


https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

Message 2 of 4
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request call back

Thanks, will try. It wasn't so much an issue until today. I'm in the US.

Message 3 of 4
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request call back

You are welcome -- good luck!

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