payments & seller cancelation

[happytimesbaby]

If I need to cancel an order as I am the seller, which account will the refund come from? I have two accounts on file. One that I buy from, and one that all my payments go to after a few days. So which one will the refund come from? Also about how many cancelations can a seller make before they could be restricted?

[wooden_flower]

If you have a pending payout that will cover the refund, it will come out of that.  Otherwise it will be charged to the card that you have designated as your preferred method for paying seller fees.   The original payment will then be released to you after the processing is completed.

Defects are measured as a % of your items sold.  You can have up to 2% of your transactions with defects before you are rated below standard.  Check your dashboard to see how many this would be. 

https://sellerstandards.ebay.com/dashboard