Comics-scifi_collectibles Is a Volunteer Community Mentor.
@anton-278496 wrote:hello, on June 28, I tried to place an order through the ebay application on android and chose the payment method with gift cards, I entered the numbers of these cards in turn for$ 200 each and clicked the pay button. the money from these cards was displayed in the offer. suggested that I change the payment method. as a result, the money was debited from my card and the order was not issued. please help me to understand the situation and return the money
Contact customer service:
1 . https://www.ebay.com/help/account/contact-ebay/contact-ebay?id=4379&st=12&pos=1&query=Contact%20eBay...
Scroll to the bottom of the screen, click "contact us" Drill down to the topic you need assistance with.
Then on the left hand side select chat with automated assistant. When the chat box pops up if live help is needed click "see more" then click "contact an agent". This bypasses the chat bot and you can either chat with or get a call back from a real person.
If you are using a cell phone turn off the spam filter or it may block the call back
2. Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.
https://twitter.com/askebay
https://www.facebook.com/eBay/
