pago sin envio

[davhernande7]

pague hace como 15 dias y el vendedor no envia el articulo sigue en estado pagado y regreso el 6 a ecuador y no llega para esa fecha

[twinkling.smile]

@davhernande7 

Buyers are protected by the eBay Money Back Guarantee. They can request a refund if an item doesn’t show up in time.

First, check if the latest estimated delivery date has passed.

Then you have maximum 30 days to report the item you didn't receive. Three business days later, you can ask eBay to step in, if it’s still not solved.

So, it's a two step procedure.

This is your guide if you bought on ebay.com: https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042