04-10-2024 05:15 PM
I shipped an item on 4/2 and it has not arrived yet. The post office did update the tracking number until 4/6. It is now 4/10 and the item still has not arrived yet. It says it is in transit in the Bronx NY since Tuesday, 4/9. I gave the buyer a complete refund because he was so upset that it had not arrived yet. He gave me a bad review for something I cannot control. He was very rude so I blocked him. Is their any more I can do?
04-10-2024 07:13 PM
I would keep checking the tracking number. Once it has been delivered, you can reach out to the buyer and see if s/he will accept a Feedback Revision Request.
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