i have a new phone # not yet on file

[era7]

i lost my old phone and have a new #. i cant get hold of an agent to save my life. my account was restricted but is now paid off. i still cant sell new items or revise my old ones...this sucks!

[disneyshopper]

Are you able to enter your new phone number here under Personal info?

https://accountsettings.ebay.com/uas

To contact Ebay Customer Service, use this link and click on "have us call you":

https://www.ebay.com/help/contact_us?id=4002&st=10

Customer Service is open 5:00am to 9:30pm Pacific time.

[era7]

no,it says something went wrong every time. i i tried to contact them and just get the automated recording. When i have them call me, it gets stuck at 1min. the email that they sent me is because my new #isnt on file....so much for customer service. A real person would be nice.

[eburtonlab]

Can your new phone number receive texts?

If so, try using the eBay app to change your phone number in your Settings.