07-06-2021 04:09 PM
07-06-2021 04:34 PM
The buyer has to open a return request as 'item doesn't match description' - then when you accept the return, you will have the option to have eBay provide a return label (or you can provide your own).
07-06-2021 05:00 PM
Thank you, I did that but the buyer said he did not receive the Label and I am unable to find a place to resend it. Any ideas?
07-06-2021 05:18 PM
He should be able to see and print the label by going to the return. You can't see it - only the buyer can see it.
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