04-18-2022 06:53 PM
I initiated a return on an item using ebays return process. I printed the return label (return is no cost to me) and submitted to local USPS post office. The only tracking number provided by USPS is on the receipt and it has never shown up on the ebay,return page. I have used the USPS site to track the return shipping and it was delivered today, April 18.
How can I input this return tracking number into the ebay return process so that it appears in the records?
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04-18-2022 07:19 PM
ebay should already have the tracking number in their records. But just in case, go back to the Returns Request, and you can try entering the tracking number into the case.
04-18-2022 07:19 PM
ebay should already have the tracking number in their records. But just in case, go back to the Returns Request, and you can try entering the tracking number into the case.
04-18-2022 07:21 PM
If this is a label you received from your seller through the claim you filed, it is automatically uploaded once USPS scans it in. You can go back into the claim and you will see the tracking on your screen.
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