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how to input a tracking number to a return that I started

I initiated a return on an item using ebays return process.  I printed the return label (return is no cost to me) and submitted to local USPS post office.  The only tracking number provided by USPS is on the receipt and it has never shown up on the ebay,return page.  I have used the USPS site to track the return shipping and it was delivered today, April 18.

How can I input this return tracking number into the ebay return process so that it appears in the records?

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how to input a tracking number to a return that I started

ebay should already have the tracking number in their records.  But just in case, go back to the Returns Request, and you can try entering the tracking number into the case.

disneyshopper
Volunteer Community Member

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how to input a tracking number to a return that I started

ebay should already have the tracking number in their records.  But just in case, go back to the Returns Request, and you can try entering the tracking number into the case.

disneyshopper
Volunteer Community Member

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how to input a tracking number to a return that I started

If this is a label you received from your seller through the claim you filed, it is automatically uploaded once USPS scans it in.  You can go back into the claim and you will see the tracking on your screen.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

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