how to have ebay agent call me

[srjamkumar2949]

the automated agent blocks .. cant get to a human agent

[inceptions]

Hi @srjamkumar2949 

I don't know what you mean by "the automated agent blocks." If you've requested a call back and you aren't receiving one, it sounds like you need to turn off a call blocker on your phone.

At any rate, your best bet is to ask your question right here to get help.

[eburtonlab]

@srjamkumar2949 

You may be better off asking your question here to get suggestions from experienced users.

To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

If nothing else works, try this link between 5am to 9:30pm Pacific Time:

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid