04-16-2024 09:58 AM
cancelled incorrect shipping label for USPS priority because size and weight were not correct, made new label for FedEx because cheaper and faster - how long does it take EBAY to sort this out? thanks
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04-16-2024 10:03 AM
eBay isn’t involved in refunds for voided shipping labels.
USPS usually refunds in 2-3 weeks … after they’ve confirmed the label hasn’t been used.
04-16-2024 10:03 AM
@sulnod.h6wjv USPS has your money for the label now, not eBay. Once you void it takes a few weeks to get the refund because USPS needs to make sure that the label is not used.
You can void the label within 5 days of purchasing it from the actions drop down menu next to the label on this page>
https://www.ebay.com/ship/labels/seller-hub
Then the postal service will refund you in about 3-4 weeks on your all transactions page here>
https://www.ebay.com/mes/transactionlist?sh=true
04-16-2024 10:03 AM
eBay isn’t involved in refunds for voided shipping labels.
USPS usually refunds in 2-3 weeks … after they’ve confirmed the label hasn’t been used.
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