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ebay doesn't recognize an order I placed. I have the item number and they deny its existence.

The seller hasn't started and return action.  I have proof with the bank account I used to purchase theater, 

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ebay doesn't recognize an order I placed. I have the item number and they deny its existence.

Make sure you are signed in to the same eBay account you used to make the original purchase.

 

If you purchased as a guest, sign out of your current eBay account, then use the email you received from eBay about the transaction or see here:

 

https://www.ebay.com/help/buying/paying-items/buying-guest?id=4035

 

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ebay doesn't recognize an order I placed. I have the item number and they deny its existence.

Thanks for the info!  I will get back with you with the result.   Richard Lassiter

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