eBay 'service' has gone to a completely worthless cycle of useless redirect pages.

[lotuselisel]

I issued and eBay agreed to refunded my buyer 100%, yet I am being asked to pay a 'sold item' fee. PayPal charged me also a fee although they state FULL 100% refund available within 180 of sale date. NOPE. They refunded the buyer and ALSO charged me a fee. 

Despite having 20 years in history and over $1 MILLION in sales on eBay, I think my relationship with these two companies has reached the end. 

[disneyshopper]

ebay charges its FVF the minute an item sells.  Refunding the buyer doesn't eliminate that charge unless a case was filed and you refunded through the case.  It's not clear if a case was filed.

Go to  Seller Hub > Orders > Paid & shipped

Click the down-arrow, click Cancel order.  Select a reason.  If you refunded through the Paypal transaction you will not be refunding twice.