07-23-2021 03:20 AM
Seller acknowledges returned item was received, but Ebay closed case because they say I didn’t return item.
07-23-2021 05:49 AM
You will need customer service help with this - I have seen a number of people post the same issue, so it must be a known problem.
You can ask customer service for help by posting a message on facebook or twitter. www.facebook.com/ebay www.twitter.com/ebay
To speak to customer service, use the link and instructions on this page to work through the automated assistant to get a call back -
https://www.ebay.com/help/account/contact-ebay/contact-ebay?id=4379&st=12&pos=1&query=Contact%20eBay...
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.