To speak to someone at eBay, you need to have eBay call you. On the link below, click on "Have Us Call You" between the time listed below the link. A representative will call back and you can talk to them about your problem. Usually doesn't take too long to get a call back. Since Covid, eBay reps have been working from home. You can't call them, but they will call you.
https://www.ebay.com/help/eua?id=5275&mkpid
