cancel a return request

[belle-maison]

The seller and I have gone back and forth.  I have declined one offer, but now I just want to cancel my return request and the seller agrees.  We can't see where to easily do it!  Can anyone help.

[wooden_flower]

1. Go to your Purchases - opens in new window or tab and find the item.
2. From the More actions dropdown menu, select See request details and then Close your request.
3. Select your reason for closing the return from the dropdown, and add details if you want to.
4. Select Confirm.

If you had already asked eBay to step in, you'll see 'case' rather than 'request'. You can still close it if things are resolved.