can you call ebay?

[sleighbell]

Can you call ebay

[eburtonlab]

@sleighbell 

You may be better off asking your question here to get suggestions from experienced users.

To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.

What options you see may depend on your particular issue and how busy that department is at the moment.

Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.

If nothing else works, try this link between 5am to 9:30pm Pacific Time:

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

If you are unable to get a call back, try contacting eBay via social media direct message:

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

[mudshark61369]

@sleighbell,

If you scroll to the bottom of this page on the far right is the Help & Contact header w/ a contact us button just below it.  You have to fill in some info to be able to get a call back.  However, the phone reps are not known for giving out good information, they work for a 3rd party call/chat center not ebay, and the play book they have been given does not cover all issues.

If you write out as clearly as possible what your problem is in a reply to this topic we can direct you to a policy or tell you what to do.  We are all longtime ebay buyers / sellers and know how to deal with the issues you may have or where to get the info.