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buyer canceled an order and it's been shipped already

caroga1822
Rising Star

‎02-17-2025 08:06 AM

Item #405544682903:   

 

You let a buyer cancel his order when I have already shipped his item.   Now what do I do?  This should have gone thru ME first!

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buyer canceled an order and it's been shipped already

caroga1822
Rising Star

‎02-17-2025 08:07 AM

I meant Ebay not "you"

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buyer canceled an order and it's been shipped already

myangelandmyprincess
Rockstar

‎02-17-2025 08:36 AM - edited ‎02-17-2025 08:37 AM

A buyer can't unilaterally cancel an order for this reason. 

 

Can you provide the wording on the cancellation notice you received?

 

 

“Birth certificates show that you were born. Death certificates show that you died. Photographs show that you have lived.” -Unknown
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