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billed for item but never ordered

I have a debit in my checking account for a purchase at ebay. I've only ordered one thing in the past 60- days and that has been accounted for. How can I get help with this?

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billed for item but never ordered

Is is possible you made a purchase using a different eBay account or as a guest?

 

If you are certain that you made no such purchase, and there is no indication of a purchase in your Purchase History in your eBay account(s), then contact your bank for details of the transaction or to dispute it and get a new debit card issued.

 

eBay can only help if your own account is used to make a purchase without your authorization; if someone obtains your bank card number and uses it to make a purchase with another account, you need to contact your bank.

 

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