04-16-2022 11:47 AM
A buyer made an offer for my item, I accepted it and now the buyer has asked if he can cancel because this item is too expensive to collect. I said yes, but ebay has said he is too late to cancel , ask the seller to cancel. I have been told by the ebay system that I can't
It wasn't a fixed bid, it was an offer. Any ideas on how to move forward with this?
04-16-2022 11:56 AM
Go to the transaction in your sold item. From the drop down list select Cancel and see if you can do it by going that direction.
04-16-2022 12:19 PM
Thank you for your helpful advice. I managed to chat with a customer service person and get it sorted in the end. 😊 Kind regards and Happy Easter.
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