03-06-2025 09:33 AM - edited 03-06-2025 09:37 AM
Recently gave up trying to reach customer service and resorted to a phone number under an Siri search for "ebay customer service" which turned out to be a hacker. When determining that it was a hoax number my bank closed my account for safety. This meant I had to go through the headache of setting up a new account. Then my first ebay sale after the new account was rejected even though I thought my new account had been verified. So. I had to jump the hoops AGAIN and this time with the micro deposits, which just now restored my ebay account. But what is maddening? Is all my active items are now GONE! This is infuriating. I again just spent 20 minutes trying to access a live person. Who has this kind of time?
03-06-2025 10:21 AM
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a call back.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, that may be for several reasons; a location outside of North America, VOIP phone, and call blockers (personal or that of a service provider) are often issues.
Try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.