11-22-2022 06:12 PM - last edited on 11-22-2022 06:58 PM by kh-gary
sold me a computer with a product description NEW 2012 - The SERVICE TAG SERIAL NUMBER SAYS - MARCH 24-2016
11-22-2022 06:17 PM
@jaree9936 Sorry you had a bad seller. You are covered by the eBay Money Back Guarantee.
You have 30 days from date of delivery to file an item not as described refund request on eBay.
Select the return item button on this page: https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041 Doesn't match pictures or description.
4 business days after filing the return request if the seller has not provided a return shipping label OR sent the funds to your paypal account to pay return shipping if they are in another country then ask ebay to step in and help: https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
2 business days after tracking shows delivery back to the seller the eBay system will automatically refund you if the seller has not already done so.
If you have to purchase a label at the post office with the funds that the seller provided be sure to upload the tracking number into the case. The tracking number is your proof of delivery.
Returns to China or other countries that do not have 1st class delivery confirmation MUST be shipped Priority Mail.
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the eBay Community.