04-20-2023 02:33 PM
I tried to print just a packing slip for my items today and can't do it anymore. It says
"You can print your packing slip after generating the label"
I sell postcards and patches that I don't need to make labels for, so now I can't insert the packing slip
I also sell multiple pins and use the packing slips to check off each one to make sure they are all there and again can't print out the list to check them off
What are we supposed to do?
04-20-2023 02:42 PM
That's odd, because you can print a Packing Slip anytime.
Go to the bulk shipping page and select the Packing Slip from the drop down menu next to the item.
https://www.ebay.com/sh/ord/?filter=status:AWAITING_SHIPMENT
04-20-2023 03:05 PM
I could do that until today, not anymore
04-20-2023 03:10 PM
04-20-2023 03:21 PM
This is after you purchase a label right? I don't want to purchase a label at any time for postcards
04-20-2023 03:22 PM
There have been some reported glitches in the shipping section.
In the mean time try clearing your browser cache to force a fresh page.
Also try going to the create label page and use the print packing slip option at the top right of the page.
04-20-2023 03:26 PM
No, you can still print a packing slip from the create label page without printing a label.
04-20-2023 03:46 PM
04-20-2023 03:51 PM
As you can see in the picture it now says You can print your packing slip after generating the label and the option to print the packing slip is gone
04-20-2023 04:29 PM
That is strange as I always print my packing slips first, as often I print shipping labels elsewhere.
So the option in the drop down menu on the waiting to ship page is gone for you as well?
@wastingtime101 Any ideas here?
04-20-2023 04:33 PM
My create label page is now showing this too. This is not good.
Have to check the shipping hub next, but so far it looks like I can still print the packing slip from there. If not, this is going to be a disaster for many.
04-21-2023 06:25 AM
04-21-2023 08:13 AM
Just checked and you still can print Packing Slips from the Seller Hub as usual, regardless of whether you print a shipping label or not. So this problem/change appears to only affect printing from the create label page.
04-21-2023 09:17 AM
Maybe it hasn't hit everyone yet, but there is absolutley no option for me to print the packing slip from any place I've tried
04-21-2023 09:48 AM
Can you post a screenshot of the drop down menu from the seller hub?
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