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You can print your packing slip after generating the label

I tried to print just a packing slip for my items today and can't do it anymore. It says 

"You can print your packing slip after generating the label"

I sell postcards and patches that I don't need to make labels for, so now I can't insert the packing slip

I also sell multiple pins and use the packing slips to check off each one to make sure they are all there and again can't print out the list to check them off

What are we supposed to do? 

 

Message 1 of 17
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16 REPLIES 16

You can print your packing slip after generating the label

That's odd, because you can print a Packing Slip anytime.

 

Go to the bulk shipping page and select the Packing Slip from the drop down menu next to the item.

https://www.ebay.com/sh/ord/?filter=status:AWAITING_SHIPMENT

 

Message 2 of 17
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You can print your packing slip after generating the label

I could do that until today, not anymore

Message 3 of 17
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You can print your packing slip after generating the label

@bunbar  go next to the paid and shipped item, click on the drop down menu and u will see this, which is what shows up for me

 

Screen Shot 2023-04-20 at 5.09.27 PM.png

Message 4 of 17
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You can print your packing slip after generating the label

This is after  you purchase a label right? I don't want to purchase a label at any time for postcards

Message 5 of 17
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You can print your packing slip after generating the label

There have been some reported glitches in the shipping section. 

 

In the mean time try clearing your browser cache to force a fresh page.

 

Also try going to the create label page and use the print packing slip option at the top right of the page.

Message 6 of 17
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You can print your packing slip after generating the label

No, you can still print a packing slip from the create label page without printing a label.

Message 7 of 17
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You can print your packing slip after generating the label

Screenshot 2023-04-20 184511.png

Message 8 of 17
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You can print your packing slip after generating the label

As you can see in the picture it now says You can print your packing slip after generating the label and the option to print the packing slip is gone

Message 9 of 17
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You can print your packing slip after generating the label

That is strange as I always print my packing slips first, as often I print shipping labels elsewhere.

 

So the option in the drop down menu on the waiting to ship page is gone for you as well?

 

@wastingtime101  Any ideas here?

 

Message 10 of 17
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You can print your packing slip after generating the label

My create label page is now showing this too.  This is not good. 

 

Have to check the shipping hub next, but so far it looks like I can still print the packing slip from there.  If not, this is going to be a disaster for many.

Message 11 of 17
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You can print your packing slip after generating the label

@bunbarThere are now a lot of other threads popping up with complaints about this.  However, users are still reporting they can print a packing slip as usual from the seller hub before printing any labels, so I am waiting to test that now myself.

Message 12 of 17
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You can print your packing slip after generating the label

Just checked and you still can print Packing Slips from the Seller Hub as usual, regardless of whether you print a shipping label or not.  So this problem/change appears to only affect printing from the create label page.

 

 

 

Message 13 of 17
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You can print your packing slip after generating the label

Maybe it hasn't hit everyone yet, but there is absolutley no option for me to print the packing slip from any place I've tried

Message 14 of 17
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You can print your packing slip after generating the label

Can you post a screenshot of the drop down menu from the seller hub?

Message 15 of 17
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