Wrong tracking number question

[ddani740]

Fedex sent a picture of the wrong house and not even my package. My package was very small and the one in the picture was very big. I called fedex and they said the tracking number didn’t match my address. Contacted the seller who said he checked with fedex and it was the right tracking number and address. Now the seller won’t respond. Any suggestions would be great. Package was coming from Sri Lanka.

[eburtonlab]

Check your order details to make sure the correct address appears there. That is the address the seller is required to ship to.

Contact the shipping service to determine if the tracking number you received was for a package that was addressed to you.

Good advice for dealing with false tracking:

https://community.ebay.com/t5/Buying/I-tried-contacting-seller-i-tried-contacting-fedex-i-tried/m-p/...

What kind of feedback does your seller have?

You can avoid many fake tracking issues by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.