Why am i getting an exclamation mark when im trying to message a seller to order something

[fleis-kenne]

Trying to message a seller to order item and keep getting a red exclamation mark

[comics-scifi-collectibles · Accepted solution]

@fleis-kenne   You don't need to message a seller to buy an item.    

Are you trying to ask the seller a question before committing to purchase?  

You have to type in the box that says send message.  See this post>

https://community.ebay.com/t5/Ask-a-Mentor/unable-to-contact-seller/m-p/34794053/highlight/true#M790...